Altus Power | Lighting Lives - Building Community in Altus, OK

 

Drive-up Window Hours: 7:00am - 6:00pm Mon-Thur
Friday Closed
Office Hours:
7:00am - 6:00pm Mon-Thur
Friday Closed

Offers rebates on heat pumps and air conditioning.

24 hour emergency electric and water service 477-1950.

 


Please click the link below to access the Online Bill Pay website

Online Bill Pay Website

Table of Contents

Service Charges
Returned Checks
Billing Cycles and Delinquent Dates
Deposits
Sanitation
Electrical Rates
Water Rates
Sewer Rates
Garbage Rates
Payment

Service Charges
New Charges (Listed on bill as SV) $30.00
Anything done after 5:00pm, on the weekend, or on a legal holiday $30.00
Transfer Charge $30.00
Customer requested connect or disconnect during business hours $20.00.
Involuntary disconnect $30.00

Table of Contents

Returned Checks
  
In the event a customer tenders a check for utility services or for other items, and it is returned unpaid by the banking establishment used by the customer, the City is empowered to assess a $25.00 returned check fee for each check returned.

   Insufficient fund checks will be treated as non-paid accounts and will be disconnected with a $30.00 reconnection fee charge.  (This is in addition to the $25.00 returned check fee.)  All insufficient checks must be picked up with cash through the city clerk's office, 481-2237.

Table of Contents

Billing Cycles and Delinquent Dates
  
The City is divided into three billing zones:
    
Billing Zone 1- Bills will be mailed on the15th of each month.
     Billing Zone 2 - Bills will be mailed on the 23rd of each month.
     Billing Zone 3 & 4 - Bills will be mailed on the last day of each month.

    Altus Power utility bills are considered delinquent after:
    
Billing Zone 1 - The 3rd of following month mailed.
     Billing Zone 2 - The 10th of the following month mailed.
     Billing Zone 3 & 4 - The 15th of the following month mailed.

   After such dates a 10% penalty will be assessed.  A $30.00 cut-off fee will be added to the bill and services are subject to disconnect after these dates.

    Notify the office if you will be out of town during the time your bill is due.  For further information, call 481-2295.

   For 24 hour emergency electric and water service, call 477-1950.

Table of Contents

Deposits
   
Utility deposits are required on all water and electrical accounts and will be applied to final bill only.  Residential utility deposit is $200.00, water only deposit is $50.00(Effective June 24, 2004).  Commercial deposit is 1.5 times the average monthly bill, minimum $150.00.

Table of Contents

Sanitation
  
Garbage collection is billed on all electric accounts.  There are large trash containers furnished by the City in which to place your garbage.  Flatbed service is offered once a month for furniture, appliances and bathroom fixtures.  The sanitation Department can be reached by calling 481-2251 during the hours of 7:00 and 6:00pm, Monday through Friday.  

Table of Contents

Electrical Rates
(Effective July 12, 2012)
    Residential Customer Charge
    Per customer per month.......................$14.08
    Winter Months (November through March)
         First 750 kWh.................................$0.087 per kWh
         Over 750 kWh.................................$0.064 per kWh
    Summer Months (April through October)
        First 750 kWh..................................$0.086 per kWh
        Over 750 kWh..................................$0.087 per kWh
    Small Commercial Customer Charge
   
Per customer per month........................$19.33
    Winter Months (November through March)
        All kWh usage..................................$0.068 per kWh
    Summer Months (April through October)
        All kWh usage..................................$0.083 per kWh
    Large Commercial Customer Charge
   
Per customer per month........................$48.45
        All kWh usage..................................$0.048 per kWh
    Demand Charge (51kW)
        All kW usage....................................$6.83 per kW
    Industrial Level 1 Customer Charge
   
Per customer per month........................$58.25
        All kWh usage..................................$0.0336 per kWh
    Demand Charge (1000 kW) Demand peak exceeds 1000 kW
        All kW usage....................................$6.83 per kW
    Industrial Level II Customer Charge
   
Per customer per month........................$233.00
        All kWh usage..................................$0.0376 per kWh
    Demand Charge (1000 kW) The demand peak has to exceed 1000kW and from a primary distribution line (34 kV or lower) with only one     transaction provided to a customer.
        All kW usage....................................$6.20

Table of Contents

Water Rates
(Effective July 12, 2012)
   Residential and Commercial:
            Customer Charge (minimum bill).....$13.22
            0-3,000 Gallons.............................$4.28
            Over 3,000 Gallons .......................$3.21 per 1000 gal.
   Outside City Limits
            Customer Charge (minimum bill).....$13.22
            0-3,000 Gallons...........................$10.70
            Over 3,000 Gallons .......................$5.62 per 1000 gal.

Table of Contents

Sewer Rates
(Effective July 12, 2012)
   Inside City Limits................................$10.00 per month
        plus a charge of $1.243 per 1000 gal. of water consumption based on the average monthly water used October through April.
   Outside City Limits..............................$13.50 per month
        plus a charge of $1.243 per 1000 gal. as computed above.

Table of Contents

Garbage Rates
(Effective July 12, 2012)
    Residential...........................................$15.00 per month
    Commercial..........................................$22.20 per month minimum, service units
        - number of pick-ups per six day period
        - solid waste management $3.10 fee monthly

Table of Contents

Payment Options

  • Online Bill Pay Website
  • Pay inside our office at 509 South Main Street. Please note we now accept all major credit cards.
  • Place your payment in the night deposit (NORTH side of the building)
  • Pay at our drive through window.
  • Pay by bank draft.  Simply call or stop by our office and make arrangements to have the payment automatically drafted from your bank account on the day of your choice.
  • Pay by phone using any major credit card.

Table of Contents